Expert service, expert commitment. Your satisfaction guaranteed.
CleanNet USA® follows rigorous quality control guidelines to ensure every job is done perfectly, and every facility, office, or warehouse we clean is spotless. This is all powered by our talented quality control operators, and is how we can offer our quality satisfaction guarantee.
To ensure perfect results, CleanNet USA® uses internally developed software to monitor the level of quality for each job. These custom tools leverage AI and computer-driven controls that help push our results-driven quality control into the future.
This software is used by everyone involved in the cleaning process, from the team that delivers your service, to your talented local quality control technician, to our national account managers. And everyone is involved in making sure your satisfaction is guaranteed.
Every facility we clean receives a regular inspection from one of our quality assurance representatives. After the inspection, the representative creates a quality control report for areas requiring improvement. This report is reviewed with the partner service provider and onsite supervisor, and any deficiencies are addressed immediately. Final reports are recorded for future tracking in our proprietary software system.
CleanNet USA® regional directors and area operators receive daily inspection reports indicating sites visited, customer satisfaction, issues needing attention, and training needed to rectify any issues. Further, the system assigns dates to re-inspect the site and ensure the partner operator has established a permanent improvement.
